Refunds & Billing
Last updated: August 10, 2026
This page explains how Lomnera subscriptions are billed and how cancellations and refunds work. It supplements our Terms of Service.
Mobile App Store purchases (Apple / Google)
If you subscribe through the Apple App Store or Google Play, Apple or Google processes the payment. Manage, cancel, or request a refund through the store account that completed the purchase, according to that store’s policies and tools. Lomnera does not control App Store or Google Play refund decisions for those transactions.
Web billing (if offered later)
The current production mobile release may be free-only. If Lomnera later offers a web checkout or billing portal processed by Stripe (or another authorized payment provider), cancelation and refund options will be those presented at purchase or in the billing portal for that subscription. Contact support@lomnera.com if you need help locating your billing portal or invoice.
Auto-renewal
Paid subscriptions renew automatically unless you cancel before the renewal date using the applicable store settings or billing portal.
Need help?
Email support@lomnera.com. Include the email on your Lomnera account and, if possible, whether you subscribed via Apple, Google, or web billing.